Frequently asked questions

Phone: Donations can be made by telephone by calling 416-603-5300 or toll-free at 1-877-846-4483 (UHN-GIVE). A Foundation staff member would be happy to accept your gift. Please be prepared with your credit card information before calling.

Mail: You can mail a cheque and/or completed donation form to the following address:

Toronto General & Western Hospital Foundation
Toronto General Hospital
R. Fraser Elliott Building, 5th floor, 5S-801
190 Elizabeth Street
Toronto ON M5G 2C4

In person: At this time, we are not taking in-person donations. Foundation staff are following the directives from Toronto Public Health and continuing to work from home. Both offices at Toronto General and Toronto Western hospitals remain closed to the public.

If you have misplaced a receipt or noted an error, please contact us at 416-603-5300 or [email protected].

Please note that currently the Foundation provides receipts for gifts under $20 upon request only.

Please contact us at 416-603-5300 or [email protected] and a staff member will be able to update your information for you.

We would be happy to make changes to how the Foundation contacts you, and have a number of options available to support your preferences. Please reach out to 416-603-5300 or [email protected] and a staff member will be in touch with you to discuss your options and have your preferences updated.

The donation of physical items (gifts in kind) can be a wonderful way to support the hospitals. Please reach out to 416-603-5300 or [email protected], with a description of the item and photo if possible, and a Foundation representative will be in touch to review our policies and acceptance processes with you.

Toronto General & Western Hospital Foundation is committed to upholding Canadian and international principles in privacy legislation. We do not lend, exchange, rent or sell our donor lists to third parties.

You can read more detail about our policies here.

Government funding only covers the basics of health care, and fundraising is critical to ensuring UHN can deliver world-class care and get revolutionary research off the ground. Support from past patients who have experienced care here plays an integral role in enabling the Foundation to raise much-needed additional funds for our hospitals.

The practice of soliciting past patients is a common and regulated process governed by the Personal Health Information Protection Act (PHIPA). No personal health information is hared with the Foundation, only your name and address is provided to us by the hospital as regulated under PHIPA.

Under PHIPA, you have the right to request no future fundraising appeals be sent to you. To make such a request please contact the Foundation at 416-603-5300 or [email protected], providing your full name and address to ensure we can remove you from all future mailings.

For more information, you can view the Foundation’s privacy policy as well as UHN’s privacy policy.

We are so very grateful for your interest in supporting the Toronto General & Western Hospital Foundation in memory of your loved one. You can find all required details and contact information here.

We are so sorry for your loss. Please reach out to 416-603-5300 or [email protected] so that we can update our records and remove your loved one from our mailing list.

A recurring gift is a convenient way to provide stable funding for innovation and research, and you can feel good knowing your support is driving the most impact at our hospitals – today and tomorrow. Your automated monthly gifts are secure and you’ll receive a consolidated tax receipt once a year.

You can sign up for monthly giving online, by mail or phone at 416-603-5300, and you can change your giving options at any time.

Monthly donors receive one receipt per calendar year. These are distributed in February and will account for the total of all gifts given, including any additional one-time donations on top of your monthly support.

Please reach out to the Foundation at 416-603-5300 and we would be happy to collect the required details to change how you make your monthly gift or update credit card and account information.

Whether you host your own event or set up a donation page for a special occasion, you can feel good knowing that you’re helping build a healthier world. To learn more about you can fundraise within your community, please visit here.

Using our handy online tool, you can create your own personal fundraising page, where friends and family can easily support your efforts and are eligible for a tax receipt for their gifts.

We have an online fundraising Frequently Asked Questions page that should address most of your inquiries. Alternatively, please reach out to 416-603-5300 or [email protected], and a staff member will assist you.

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